Coronavirus information
Easter engineering works 2021
Nearly 20 million passengers pass through Liverpool Lime Street every year
Built in 1836, Liverpool Lime Street opened at a time of rapid growth for the railway in Britain. It had its first expansion in 1849, a large château-like building which now fronts the station.
Station opening hours
- Monday – Friday:03:15 to 00:40
- Saturday:03:15 to 00:35
- Sunday:07:00 to 00:30
Tickets and travel information
National Rail Enquiries
03457 48 49 50
Textphone:0345 60 50 600
Welsh language line:0345 60 40 500
Station enquiries
General station enquiries:03457 11 41 41
Find your way around using theLiverpool Lime Street Station Map (PDF 314 KB)
British Transport Police
TheBritish Transport Policestation is in Rail House on Lord Nelson Street.
For assistance speak to any member of station staff or contactBritish Transport Policeon0800 40 50 40(24 hours) or text61016. There is a direct phone line near the travel centre. In an emergency call999.
Face coverings
You must wear a face covering for the full duration of your journey on public transport in England, Scotland and Wales.
You could be fined up to £6,400 if you refuse to wear a face covering.Find out more about specific exemptions.
Car
Private cars can pick and set down in the drop-off area of the short-stay car park off Skelhorne Street – access via Copperas Hill.
Sat nav postcode:L1 1JD
Taxi
The taxi rank for Liverpool city black cabs is by the Skelhorne Street entrance.
For more information visittraintaxi.
Bus
The main bus stops are on Lime Street.
Bus Number 500 for Liverpool John Lennon Airport departs from The Liverpool One Bus terminal.
Train
For information about trains to and from Lime Street station go toNational Rail Enquiriesor call03457 48 49 50.
Bicycle
If you want to take your bicycle on the train, please check with the train operator first.
Tickets and information
Ticket office(run byNorthern Rail) is towards the Lord Nelson Street entrance.
- Monday to Sunday 05:00 – 23:38
Ticket machines:around the station. Run by Northern Rail orAvanti West Coast.
Tickets can be collected from the ticket machines on the main concourse.
Tickets, timetables and real-time updates are available fromNational Rail Enquiries,0845 7 48 49 50.
Alternatively contact the train operator.
Toilets and baby changing
Toilets are free of charge to use.Men’s, women’s, accessible, baby changing:near the Lord Nelson Street entrance.
- Daily 06:00 – 23:00
The accessible toilets require a RADAR key. Ask a member of staff if you don’t have one.
Cash machines
Cash machines are available next to the network rail information point.
Telephones
Outside the ticket office.
Wi-Fi
Pay as you go wireless internet access is available fromBT Wi-Fi.
Lost property
At the station
Items handed in at the station are kept in the left luggage office.Report lost property online.
Lost property counter hours:
- Monday to Thursday 07:00 – 21:00
- Friday to Sunday 07:00 – 23:00
上火车
Items left on trains are kept by the train company.
Left luggage
You can leave luggage at Excess Baggage Co, opposite the ticket office.
- Monday to Thursday 07:00 – 21:00
- Friday to Sunday 07:00 – 23:00
You can prebook storage for your heavy, awkward or high-value luggage at one of our stationleft luggage facilities.
For more information call0151 909 3697or visitExcess Baggage.
Trolleys
Trolley bays:
- Platforms 5,6/7, 8/9
- Lord Nelson Street
- Skelhorne Street
£1 coin deposit is refunded when you return it to a bay.
Waiting room
Avanti West Coast 1st class lounge is located on the North concourse.
Photo booths
Photo booth located on the main concourse.
Water fountain
Next to the public toilets (on right hand side of the entrance)
Short stay
For pricing and general car park information, please visit theAPCOA parkingweb page.
Accessible parking
Four Blue Badge spaces. The normal tariff applies.
About the car park
Managed byAPCOA,0345 222 4224.
Sat nav / route finder postcode:L3 5QB
Complaints and refunds:NWRparkingrefunds@apcoa.com
This car park has been awarded thePark Markfor safer parking.
Long stay
For pricing and general car park information, please visit theAPCOA parkingweb page.
Accessible parking
There are 13 Blue Badge spaces. The normal tariff applies.
About the car park
Managed byAPCOA,0345 222 4224.
Complaints and refunds:NWRparkingrefunds@apcoa.com
This car park has been awarded thePark Markfor safer parking.
自行车停车
There are bicycle parking areas on Lord Nelson Street and Skelhorne Street.
For information about taking your bicycle on the train, see theto and fromsection.
Station accessibility
Step-free access:All entrances. The Lime Street entrance has a lift from street level to the concourse. There is also a lift from the long-stay car park to the concourse.
There are two low ticket machines next to Café Nero and the booking office.
- Accessible routes within Lime Street stationwith photos – see National Rail Enquiries’ route planner.
Induction loops:The booking office and ticket office have induction loops.
Visually impaired:There are no tactile warning strips along platform edges.
Requesting assistance
Coronavirus information:Book passenger assistance as you normally would. Please wear your own face covering and our staff will do likewise, this reduces the risk to you and our staff. At our stations we have face coverings and hand sanitiser available to help us help you.
To book help please contact your train operator, ideally 24 hours in advance:
- East Midlands
- First TransPennine
- London Northwestern Railway
- Northern Rail
- Avanti West Coast
- Transport for Wales
If you wish to book assistance but are not sure which train operator you are travelling with, you can call0800 022 3720. On calling, you will be referred to the appropriate train operator.
If you need help with mobility or luggage please utilise the two help points situated at the short stay carpark drop off point on the Skelhorne Street side of the station.
Alternatively the Network Rail Information point on the main concourse is open daily
- Monday – Friday – 0800 – 1900
- Saturday – 0700 – 1900
- Sunday – 1000 – 1900
A mobility assistance vehicle is available. Please book if possible.
Mobility assistance is provided
- Monday to Saturday 07:00 – 22:00
- Sunday 08:00 – 20:00
Accessible toilets
Near the Lord Nelson Street entrance:
- Monday to Sunday 06:00 – 23:00
Toilets are free to use, but a Radar key is required; if you don’t have one, ask a member of staff.
Wheelchairs and mobility assistance vehicle
Wheelchairs are available, our staff will assist you.
A mobility assistance vehicle is also available.
Getting to and from the station
Underground
An escalator and lift go from the concourse to Merseyrail Underground.
Bus
大多数车站都在石灰街。电梯给交流cess to street level.
Buses for Liverpool John Lennon Airport stop on Liverpool one bus terminal. All buses on this route are accessible.
Car
Pick-up/drop-off point:just inside the station entrance at Skelhorne Street.
Parking, short stay:four Blue Badge spaces in the Skelhorne Street car park. The normal tariff applies.
Parking, long stay:13 Blue Badge spaces in the car park on Lord Nelson Street. There are lifts from the long stay car park to the concourse. The normal tariff applies.
Seeparking at Lime Streetfor details.
Taxi
Taxi rank:at the Skelhorne Street entrance.
All taxis are wheelchair accessible.
For more information visittraintaxi.
View the PDF below to search for food, drink and shopping outlet opening hours and services at Liverpool Lime Street station.