我们拥有并管理英国最大和最繁忙的火车站
Important information – Coronavirus
We are working extra hard to keep you safe from coronavirus when you travel through our stations.
Visit our帮助您安全旅行或者我们Coronavirus旅游咨询页面欲获得更多信息。
Wear a face covering
You must wear a face covering for the full duration of your journey on public transport in England, Scotland and Wales.了解有关特定豁免的更多信息。
乘客援助
我们的客人援助正在以额外的安全措施运作，包括佩戴脸部覆盖的要求。
预订乘客的辅助。请穿上自己的脸覆盖，我们的员工同样会这样做，这会降低对您和我们员工的风险。如果你不穿面孔，这将限制我们帮助您的能力。如果您没有自己的脸部覆盖，我们将为您提供面部覆盖。在我们的电台，我们有面部覆盖物（包括遮阳板）和手动Saniser可用于帮助我们帮助您。
Please see the relevant station accessibility section for more information.
设施
- 设施including ticket offices, information points, lost property and the stations themselves may be operating reduced opening hours.
- How we're helping you travel safely during coronavirus.
零售商
我们正在努力安全开放零售单位in all of our stations. We hope to have all of your favourites available soon, but we will only reopen units when we are able to make sure we can adhere to social distancing guidance from the government. Our priority continues to be the safety of our passengers and retailer teams.
看见。说出来。排序。
When reporting any security issues around the railway to a member of staff or the British Transport Police (BTP),please keep your distance。Follow Government advice on保持安全。You can also call or text BTP to report an issue. Call: 0800 40 50 40 / Text: 61016. In an emergency dial 999
我们的20个管理站 - 包括伯明翰新街那曼彻斯特皮卡迪利那爱丁堡Waverley那格拉斯哥中央那Leeds那布里斯托尔寺米德斯and 11 in London – are Britain’s busiest and biggest stations.
We regularly upgrade stations – not just those we manage – to get the best for passengers. Dedicated站改善计划are a key part of our铁路升级计划。Our aim is to create destination stations that are accessible to everyone and allow for a safe and efficient flow of passengers even during busy travel times.
其他站由当地管理火车运营公司-搜索您当地的国家铁路查询（外部网站）有关设施的联系方式和信息。
这英国运输警察operate in all our stations and are here to police the Railway. For help call0.800 40 50 40（24小时），文本61016或与车站员工的成员交谈。在紧急呼叫中999。了解更多虽然你旅行时保持安全。
