亚博网购彩大厅

亚搏彩票软件官网网络轨道正在发生变化。

我们正在成为乘客和货运用户一侧的公司;这很容易与之交往,是一种有效和可靠的伴侣;一家人民很自豪地工作;本能地被认为是一个行业领导者。

我们已经开始实施重大变更,以确保我们嵌入客户服务心态,使我们的合作伙伴和供应商更容易与我们合作。

We're changing to make sure we deliver the best possible service to our passengers and freight customers.

What’s changed?

One of the biggest changes we’ve implemented is the formation of our newregionsandroutes2019年。

Each region supports one or more routes. A region plans and responds to what passengers want and need from the railway, where they are so – key decisions are no longer being made far away from the frontline. Less red tape, less bureaucracy – more improvements for passengers. Each region has its own Managing Director.

Within the regions are 14 new routes which deliver local operations, maintenance and renewals. The routes are responsible for day to day delivery of train performance and work closely with local train operators.

As part of the changes, some centralised services and functions have been devolved to regions or routes enabling us to be more responsive to customers and passengers.

Covid-19大流行仍在继续对我国和我们的铁路进行重大而宽阔的影响。因此,我们继续识别效率的机会,并改善我们如何工作以及我们为乘客和货运用户提供的方式。

Here are some recent improvements for passengers…