Today (23 March) the railway has come together to mark a year since the UK entered its first lockdown.
It's been a year like no other, with unprecedented challenges and change. But what will never change is our commitment to you.
To all our passengers and partners out there; thank you.
聚在一起
我们的铁路家庭在整个大流行过程中努力工作,让您安全地迁移到您的基本旅程中 - 并为英国对冠状病毒的巨大社区反应做出贡献。
Here's just some of the ways our people have helped …
Reduced timetable turned around in just one week
Last spring we introduced a减少时间表to ensure vital train services for key workers could keep running through a prolonged coronavirus outbreak.
It would usually take about 14 weeks to process a major timetable change such as this. But our Capacity Planning team completed the challenge in just one week.
的team initially held a conference call with allTrain Operating Companies (TOCs)设置场景并通过容量规划的业务连续性计划讨论它们。然后拨打电话与我们和我们的路线and地区separately to understand each area's needs.
帮助你安全旅行
我们一直在做我们所能的一切,所以你可以在铁路上安全和自信地旅行。
We know how important it is that you feel safe and supported during your journey with us. That's why we're working extra hard to keep you safe fromcoronavirus当你旅行时our stations.
Freight keeps you stocked in essential supplies
Rail freightplayed a vital role, working together to keep essential supplies moving on busy routes – and supermarkets stocked.
我们和运费经营公司对食品,燃料和药物等货物的需求不断回应。
We also worked with suppliers on two new food routes from Valencia and Murcia into London in May.DB货物英国andTransfesa Logisticssuccessfully launched an express 72-hour rail service. It would transport essential hygiene, medical and food products from terminals in Valencia and Murcia to London.
Work carries on
我们的teams all over Britain adjusted to challenges including staff shortages and supply chain disruption to complete crucial maintenance and upgrades to the railway. This would keep you safe and give you a better and more reliable railway post-lockdown.
It's included our huge and wide-ranging银行假日周末改进,improvements to smaller stations, progress在我国最大,最雄心勃勃的项目和紧急Landslip维修。
Catch up with our biggest stories of 2020 in一年的网络.
学校的笔记本电脑
We launched支持儿童从家里学习的计划 - 并减少浪费.
In January, we shared how we'd donated laptops to a school in Manchester. Volunteers at Network Rail designed a scheme to donate old laptops to children across Britain in desperate need of a device to help with their school work.
的project aims to donate more than 8,000 laptops to schools in Britain over the next year.
Nominations for schools from Network Rail employees are processed by a team of volunteers who work with the schools to deliver this initiative.
志愿者帮助送夜莺医院
去年春天我们提供了物流和项目管理专业知识帮助在曼彻斯特提供国家卫生服务夜莺医院.
数十名志愿者拥有供应链和物流的专业工作陆军储备and National Health Service to get the hospital open over the Easter weekend.
的volunteers helped unload, move and build hospital beds, ready for the arrival of the first coronavirus patients on Easter Sunday.
的re is Always Hope
总有希望的活动推出as research showed a huge rise in mental health issues across Britain as a result of the pandemic.
自网络铁路和全国心理健康慈善机构的研究开始,年轻人已经看到他们的心理健康状况恶化了最多亚搏彩票软件官网追逐耻辱.
近四分之三季度为18-24岁(69%)表示Covid-19对其心理健康产生负面影响,而28%以上超过65岁。与此同时,几乎一半的英格斯(48%)同意自大流行开始以来,他们的心理健康已被击中。
Network Rail workers in North East donate PPE
Network Rail workers in the North East of England supported the NHS by donating spare personal protective equipment (PPE) to staff atHexham General Hospital在诺森伯兰德。
Local operations manager Chris Thomas, operations manager Mick Hodgson, mobile operations manager Craig Jackson and signaller Jamie Seaton wanted to help NHS staff in the area. Jamie approached his colleagues as his wife, Laura Seaton, works as a nurse practitioner at Hexham General Hospital.
Food bank collection point created at Manchester Piccadilly station
曼彻斯特皮卡迪利station has opened a collection point for food bank donations during the coronavirus pandemic.
该车站团队在网络轨道附近的员工食堂的食物之后有了一个冒险,在冠状病毒锁定生效后冒险浪费。亚搏彩票软件官网
凭借成千上万的网络铁路员工通常位于特亚搏彩票软件官网拉维斯街的现场,现在将储备丰富的自助餐厅用大量的食物,没有嘴。
Station staff swap passengers for patients in covid jab effort
Five customer service staff at London Euston stationgot recruited to give covid-19 jabs在一个主要推动中,让人们接种在首都。
网络铁路亚搏彩票软件官网工作人员已收到特殊培训,因此可以在北伦敦开放的大型疫苗接种枢纽中提供疫苗。
合格的卫生职业培训了五个铁路新兵,随后进一步的电子学习和最终评估,为他们提供管理牛津 - 阿斯特拉Zeneca和辉瑞疫苗所需的技能。
现在,两名客户服务人员现在准备回应是Layla Cardoso,而Dave Allen.